Technical Support

FAQ

The display color differs significantly from the original color. The solution is to use professional software for color calibration, check the data cable connection, and replace the display controller if necessary.

The screen flickers.

It may be due to unstable power supply voltage or poor quality of the power cable. The solution is to check the stability of the power supply voltage, replace it with a high-quality power cable, and remove any peripheral devices that may cause electromagnetic interference.

Screen lag, black screen

This is usually caused by poor quality network cables leading to packet loss in video data transmission. The solution is to replace it with a high-quality network cable.

What to do if the monitor is black?

It may be a damaged graphics card or a disconnected monitor. The solution is to check the connections of the graphics card and monitor, and replace the graphics card or monitor if necessary.